Permanent data connectivity for one of London’s leading events spaces
Tobacco Dock is situated at the heart of London’s thriving enterprise zone, a stone’s throw from Tech City and Canary Wharf.
The venue boasts 50+ flexible event spaces over 16,000 square metres that can be hired individually or together to fit each event’s bespoke requirements.
When Tobacco Dock relaunched as an events venue in 2012 they set out to find an in-house WiFi provider that would offer their clients the communications reliability that is essential when selecting an event venue. They needed a partner who could:
- Offer a strong, reliable WiFi supplier to event organisers
- Provide a flexible solution for the wide variety of events taking place at the venue
- Have peace of mind that whichever event is held at their venue, the service will be excellent
Tobacco Dock are committed to providing a uniquely authentic environment that is supported by one of the capital’s most technologically advanced IT infrastructures. As part of this commitment, they wanted to offer a flexible and reliable data communications network to enhance customer experience.
As a Grade I listed building there were plenty of challenges when installing the infrastructure around the venue. We had to be very sensitive to the nature of the building whilst ensuring minimal visibility to our equipment and cables.
Max WiFi have been Tobacco Dock’s data communications partner since 2013, providing WiFi, hard wired connection and maintained network services. The venue’s 1GB fibre optic data communications network has more than 100 access points making Tobacco Dock one of the best equipped venues in the UK.
- 2 x Fibre Optic Internet Connections (1Gb primary link, 500mbps back up connection)
- 1gb circuit on a 10gb bearer which gives us the ability to flex the bandwidth to obscenely high speeds!
- Over 100 Cisco WiFi 5 Wave 2 access points in the event space
- 10gb switching infrastructure
- 6 x Comms rooms including Gigabit Switches
We are continuously carrying out upgrades to the network as more space across the venue requires connectivity. This also allows us to upgrade the hardware as new technology develops.
Our engineers are on hand for live support during the major events at Tobacco Dock for any ad-hoc changes and to provide peace of mind that the network will perform as expected by their own clients.
Following our work in the events space, Max WiFi was also appointed to extend connectivity to the office workspaces at Tobacco Dock as well as the rooftop bar, Skylight which has since opened a second venue in Peckham.
Their experience working with us
What Tobacco Dock had to say
“Max WiFi have friendly and approachable staff, and use language that we understand to help explain technical matters. They are discrete so that their presence doesn’t affect any event or the venue. Using Max WiFi is a great commercial decision for Tobacco Dock.”
“Our Partnership with Max WiFi has revolutionised the way we are able to offer data connectivity through continuous investment. We have the peace of mind that whichever event is hosted in our venue, the organisers will be delighted with the service Max WiFi provides.”
Karolina Chmielarska, Tobacco Dock London